Refund policy

At Kleevi, we want you to love your bracelet and feel confident wearing your goals every day. If something isn’t right, we’re happy to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be:

• Unused and unworn

• In its original condition

• Returned with any original packaging included

Items that have been worn, damaged, altered, or show signs of use may not be accepted for return.

Final Sale Items

Some items are not eligible for returns or exchanges, including:

• Limited edition collections

• Custom or personalized bracelets

• Fundraiser or collaboration products

• Sale or clearance items

These items are marked as final sale at the time of purchase.

How to Request a Return

To start a return, please contact us with your order number and reason for the return. We’ll provide the next steps and help you through the process.

Refunds

Once your return is received and approved, your refund will be processed to your original payment method. Please allow time for your payment provider to complete the refund.

Questions?

If you have any questions about your order or return, please reach out to us. We’re always happy to help!

Thank you for supporting Kleevi and wearing your goals. ✨